TERMS AND CONDITIONS

These terms and conditions (the "Terms and Conditions") govern the use of
https://www.msmentoring.co.uk/ (the "Site"). 

This Site is owned and operated by Sophie McCulloch. 

This Site is an ecommerce website.

By using this Site, you indicate that you have read and understand these Terms and Conditions and
agree to abide by them at all times.
Intellectual Property
All content published and made available on our Site is the property of Sophie McCulloch and the
Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable
files and anything that contributes to the composition of our Site.

Age Restrictions
The minimum age to use our Site is 18 years old. By using this Site, users agree that they are over
18 years old. We do not assume any legal responsibility for false statements about age.

Sale of Goods
These Terms and Conditions govern the sale of goods available on our Site.
The following goods are available on our Site:
- Wellbeing, mentoring and live coaching courses.
We are under a legal duty to supply goods that match the description of the good(s) you order on
our Site.

These Terms and Conditions apply to all the goods that are displayed on our Site at the time you
access it. This includes all products listed as being out of stock. All information, descriptions, or
images that we provide about our goods are as accurate as possible. However, we are not legally
bound by such information, descriptions, or images as we cannot guarantee the accuracy of all
goods we provide. You agree to purchase goods from our Site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we
cancel your order and have already processed your payment, we will give you a refund equal to the
amount you paid. You agree that it is your responsibility to monitor your payment instrument to
verify receipt of any refund.

Payments
We accept the following payment methods on our Site:
- PayPal.
When you provide us with your payment information, you authorise our use of and access to the
payment instrument you have chosen to use. By providing us with your payment information, you
authorise us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the
right to cancel or reverse your transaction.
Right to Cancel and Receive Reimbursement
If you are a customer living in the United Kingdom or the Eurpoean Union you have the right to
cancel your contract to purchase goods from us within 14 days without giving notice. The
cancellation period:
- Will end 14 days from the date of purchas when you purchased digital content that was not
supplied on a tangible medium.
To exercise your right to cancel you must inform us of your decision to cancel within the
cancellation period. To cancel, contact us by email at sophie@msmentoring.co.uk  

You may use a copy of the Cancellation Form, found at the end of these Terms and
Conditions, but you are not required to do so.
The right to cancel does not apply to:
- Goods or services, other than the supply of water, gas, electricity, or district heating, where
the price depends upon fluctuations in the financial market that we cannot control and that
may occur during the cancellation period;
- Custom or personalised goods;
- Goods that will deteriorate or expire rapidly; and
- Newspapers, magazines, or periodicals, except for subscriptions to such publications.

Effects of Cancellation
 If you provide express consent to the supply of digital content during the cancellation period and
acknowledge that your right to cancel the contract is lost by the supply of digital content during the
cancellation period, you will no longer have a right to cancel the contract.
We will make the reimbursement using the same form of payment as you used for the initial
purchase unless you have expressly agreed otherwise. You will not incur any fees because of the
reimbursement.
This right to cancel and to reimbursement is not affected by any return or refund policy we may
have.

Refunds for Goods
Refund requests must be made within 14 days after receipt of your goods.
We accept refund requests for goods sold on our Site for any of the following reasons:
- Purchaser changed their mind; or
- Good does not meet the purchaser's expectations.

Consumer Protection Law
Where the Sale of Goods Act 1979, the Consumer Rights Act 2015, or any other consumer
protection legislation in your jurisdiction applies and cannot be excluded, these Terms and
Conditions will not limit your legal rights and remedies under that legislation. These Terms and
Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict
between these Terms and Conditions and that legislation, the mandatory provisions of the
legislation will apply.
Limitation of Liability
Sophie McCulloch and our directors, officers, agents, employees, subsidiaries, and affiliates will not
be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from
your use of the Site.

Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Sophie
McCulloch and our directors, officers, agents, employees, subsidiaries, and affiliates from any
actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use
of our Site or your violation of these Terms and Conditions.

Applicable Law
These Terms and Conditions are governed by the laws of the Country of England.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be
inconsistent or invalid under applicable laws, those provisions will be deemed void and will be
removed from these Terms and Conditions. All other provisions will not be affected by the removal
and the rest of these Terms and Conditions will still be considered valid.

Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance
with the law and to reflect any changes to the way we operate our Site and the way we expect users
to behave on our Site. We will notify users by email of changes to these Terms and Conditions or
post a notice on our Site.

Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:

______________________________________
sophie@msmentoring.co.uk
______________________________________

Effective Date: ________ day of ________________, ________
 

Cancellation Form

If you want to cancel your contract of sale with us you may use this form and email or post it back
to us at the address below.
To: https://www.msmentoring.co.uk/
Address: ______________________________________
Email: sophie@msmentoring.co.uk
I hereby give notice that I cancel my contract of sale of the following goods or services:
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
Ordered on: ______________________________________
Received on: ______________________________________
Customer name: ______________________________________
Customer address:
____________________________________________________________________________
Signature (only required if you are returning a hardcopy of this form):

______________________________________
Date: ______________________________________